![]() We also ruled out any of the malware having device admin rights, which would have prevented our ability to uninstall malicious apps. In addition, we cleared all history and cache on Amelia’s browsers, in case of a browser-based threat, such as a drive-by download, causing the re-infection. Clean slateįirst off, Amelia was clever enough to do a factory reset before reaching out to us. Unfortunately, it didn’t resolve the issue, though it did give us a clean slate to work with. No other apps (besides those that came with the phones) were installed besides Malwarebytes for Android, thus, we could rule out an infection by prior installs (or so we thought). By showing the roadblocks we encountered, we demonstrate the thought process and complexity behind removing malware so that others may use it as a guide. ![]() All the failsīefore we share the culprit behind this xHelper re-infection, I’d like to highlight the tactics we used to investigate the situation, including the many dead ends we hit prior to figuring out the end game. If it wasn’t for the expertise and persistence of forum patron Amelia, we couldn’t have figured this out. She has graciously has allowed us to share her journey.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |